FRONT OFFICE IN CHARGE (767 views)

Duties and Responsibilities

> Supervise the Front desk staff, bellboy and Drivers
> Responsible for their good appearance and conduct Supervise and participate in all
activities related to the process of rooming Hotel Guests.
> Ensure that all Guests receive a courteous welcome upon check in.
> Ensure proper shift hand over, revising the shift duties list completed efficiently.
> Supervise and coordinate room assignments with concerned Front Office sections and other
hotel departments.
> Check all registration cards before filing Ensure that billing instructions are accurate and clear.
> Make necessary arrangements for group check in-out Ensure proper handling of O.O.O rooms
with Engineering and Housekeeping Department
> Prepare and submit all reports requested by the Front Office in Charge
> Handle complaints with immediate action and through proper follow up
> To communicate all Management decisions to the Front Desk Staff to ensure proper follow up
and implementation.

Qualifications:

* Any Nationality
* With hotel experience
* Must be able to communicate clearly with managers and other personnel.
* Must be proficient in English.

> Salary offer based on the experience
> 2 years contract
> 30 days paid vacation leave
> Other benefits as per Bahrain Labour Law.

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